Connect
Join the correct organization using its branded setup experience.
MYID mobile app
One place to manage, protect, and strengthen a work identity.
MYID gives every user a guided mobile experience for identity help, account protection, and security learning. Organizations choose the services they offer; users get one consistent place to act.
Your work identity, made clear.Current status, everyday actions, and urgent protection in one calm experience.
From activation to everyday use
A user journey that feels consistent from day one.
MYID welcomes new users, helps them activate an existing work identity, and introduces the services their organization has made available.
Activate
Find and verify the identity the organization has already created.
Personalize
Review recovery information, set up biometrics, and choose available protection preferences.
Use MYID
Enter one familiar place for identity self service, protection, and learning.
User capabilities
A focused workspace that adapts to the company.
The app adapts to the services each organization offers without making users learn the systems behind them.
Security snapshot
Review configured profile, password, factor, incident, device, training, and freshness information in a compact mobile view.
Password actions
Complete supported password change or recovery paths with provider rules, step up verification, and returned result confirmation.
Factor management
View enrolled factor data and start supported enrollment, disable, or removal actions when the provider allows them.
Directory unlock
Request a live account unlock through a configured directory path and show success only after an acceptable result is returned.
Profile update
Change company approved identity fields with validation and one time code confirmation when required. Photo transfer uses a separate background path.
Recovery approvals
Authorized managers can review assigned password or factor recovery requests without viewing password or one time code values.
Incident response
Review security events associated with the signed in identity and confirm familiar or suspicious activity through clear choices.
Autopilot preference
Where the company permits user choice, review policy and manage the saved response preference. Enforced and unavailable modes remain clear.
Security learning
See current assignments, due dates, progress, and approved learning links when the company connects a supported training source.
Email protection
Review dangerous link activity in plain language, recognize trusted activity, or protect the account when something is wrong.
Accounts & entitlements
Review application access, accounts, roles, permissions, and groups when the organization makes that information available.
The app in action
Every screen has a job to do.
MYID turns complex identity systems into a short, understandable path: know where you stand, handle routine work, and respond quickly when protection matters.
01
Understand your security posture at a glance.
Insights brings the signals that matter into one clear view. Users can see whether their identity is healthy and what deserves attention without interpreting separate admin systems.
Clear health and protection statusImportant identity signals in one place
02
Get everyday identity work done without a ticket.
Manage gives users a focused place to handle common account needs. Every action is named clearly, guided step by step, and connected to the organization’s approved identity services.
Passwords, profile, MFA, and accessFast paths for recovery and account unlock
03
Move from security alert to confident action.
Protect gives users one place to review incidents, suspicious email activity, identity risk, and emergency protection options. Urgent decisions stay understandable and close at hand.
Direct paths into incident and email reviewEmergency protection when something is wrong
04
Stay informed before opening the app.
The MYID home screen widget keeps the current user’s identity health and last sync visible at a glance. It is a quiet, useful reminder that protection is current, without becoming another notification competing for attention.
Identity health on the home screenFreshness shown with the latest sync
Shown with a sample company configuration. Available features, branding, and data depend on the services each organization enables.
Keep important training visible without another portal hunt.
Users can review assignments, due dates, progress, and completion history. Thoughtful reminders help them act before training becomes overdue.
Assigned
Due soon
In progress
Completed
Recorded
Bring the right action forward at the right moment.
Notifications can take users directly to the identity, security, or learning item that needs attention. Widgets and Live Activities can keep eligible information visible without making users search for it.
- Identity and account reminders
- Security incident and email link alerts
- Training assignment and due date reminders
- Home screen status and time sensitive activity
Built for everyday adoption
A consistent design, plain language guidance, biometric return, helpful notifications, and company branding make MYID approachable for users who never want to become identity experts.
Designed for organizational trust
The organization decides which services users receive and which actions require additional verification. MYID keeps the experience understandable without weakening those controls.
See the app with your workflows in mind.
A useful demo starts with your users, their most common identity needs, and the security decisions your teams want to accelerate.
Book a Mobile Demo Read the User Guide