Sign in
The user enters the correct organization experience and completes its required verification.
MFA self service for users
Make supported factor help easier to find and safer to complete.
MYID gives users one organization approved mobile route to review and manage supported verification methods. This reduces confusion, recovery delays, and repetitive MFA support tickets.
MFA help where users expect itFactor management, biometric return, and recovery entry points are visible in the real app.
Supported journey
A clear route from “I need help” to “I’m protected.”
Organizations choose the methods and actions users can access. MYID turns those choices into a consistent, understandable journey.
Review
MYID shows the supported verification methods associated with the identity.
Act
The user starts an approved enrollment, replacement, disable, or removal journey.
Continue
The user receives a clear outcome and can return to work with stronger account protection.
Available building blocks
Use only what the company approves.
Factor inventory
Display factors returned by the provider, along with useful status and method information that can be shown safely.
Factor enrollment
Start supported enrollment in the app or through a secure provider page. Available methods vary by provider and policy.
Disable or remove
Request a supported factor change and report the provider outcome without treating a profile phone or email as an enrolled factor.
Local biometric return
Face ID, Touch ID, or another device biometric can protect local app return where configured. It does not automatically replace a provider factor.
Manager assisted recovery
Authorized managers can approve or deny assigned password and MFA recovery requests when that workflow is configured, without seeing password or one time code values.
Useful history
Important actions can be preserved for the user, support team, and authorized reviewers.
Reduce MFA ticketsMove supported factor enrollment and recovery closer to the user.
Improve adoptionMake verification methods easier to understand and manage.
Shorten recoveryGive users a guided path when a device or factor changes.
Preserve controlThe organization still decides which methods and actions are allowed.
Askari Bank reference
IBM reports that the Askari Bank identity program reached complete multifactor coverage for sensitive actions and broad employee adoption. Those published results belong to that deployment and are not a promise for another company.
Build the MFA business case
Bring your factor enrollment, device replacement, lockout, and recovery ticket volumes. We will help identify the strongest self service opportunity.
Map MYID to your factor policy.
We will map your highest volume MFA requests, supported methods, recovery journeys, and desired user experience.
Request an MFA Workshop