Adoption
Understand active users, registered devices, account activations, and usage across the organization.
MYID Insights
See what identity self service changes for the business.
Turn MYID activity into a clear view of adoption, completed self service, user assisted security decisions, protection actions, audit evidence, and training progress.
See an Outcomes Dashboard
Company overview
The signals leaders need, organized around value.
MYID Insights helps identity, security, support, and business leaders understand how the program is being used and where attention is required.
Self service outcomes
Measure password changes and recoveries, account unlocks, MFA actions, profile updates, manager approvals, and password expiration outreach.
Protection outcomes
Review incidents, email threats, user responses, emergency protection, and MYID Autopilot actions.
Learning progress
Track assigned, due, completed, and overdue security learning across the company.
Company comparisons
Compare adoption, activity, success, and areas needing attention across authorized organizations.
Service health
See whether the services a company relies on are available and where support should investigate.
Audit accountability
Review who acted, what changed, when it happened, why it happened, how it was handled, and the final outcome.
Password risk
Measure exposure findings, password health, expiration notifications, and the actions users completed.
Connect activity to work avoided.
Use completed self service actions alongside your average ticket cost and handling time to estimate the support effort MYID helps redirect.
- Identity requests completed through self service
- Estimated tickets and analyst time avoided
- Users returned to productive work faster
- Adoption trends by service and company
Find the moments where users still need help.
Success rates and clear failure reasons help teams improve policies, user guidance, and connected services without exposing that complexity to end users.
- Services with the strongest and weakest adoption
- Tasks users abandon or repeat
- Protection actions that need attention
- Training and onboarding stages that create friction
Full operational visibility
One dashboard for the complete MYID program.
Authorized teams can move from an executive company overview into detailed Manage, Protect, Learn, integration, performance, failure, and audit views.
Company overviewUsers, devices, activity, notifications, protection, learning, success, failure, and response time.
ManageAuthentication, MFA, password activity, recovery, unlock, profile updates, access, and activation.
Protect and LearnIncidents, email threats, exposure findings, remediation, Autopilot, assignments, reminders, and completion.
Evidence and healthConnected service status, failure reasons, performance, detailed audit history, and searchable logs.
Give every stakeholder a clearer view of the identity program.
We will tailor the conversation to the outcomes your identity, security, support, and business teams care about most.
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