A conversation.
A clear way forward.
Make account help easier to find and easier to follow. MYID Chat turns supported recovery and activation journeys into guided conversations, with verification before sensitive actions.
Help at the point of need.
Bring a helpful account recovery experience closer to your sign in journey. Clear prompts explain what is needed next and keep users moving through approved steps.
A useful starting point
Help users reset passwords, recover usernames, claim an account or unlock AD access when enabled.
Company controlled recovery
A conversation does not bypass identity checks. Supported verification and recovery rules remain enforced.
A bridge to ongoing self service
After recovery, eligible users can discover the mobile app for everyday account tasks, notifications and security services.
Start with the outcome.
Validate the fit.
We will map your existing tools and policies, confirm supported connections and select a practical first workflow.
Measure success through support effort, user completion, security response and operational visibility.
Plan your demonstration ↗Built around your organization.
Does MYID replace our current identity and security tools?
MYID is designed to extend existing investments with user experiences and operational workflows. We validate source systems, identity providers, security tools, training platforms and supported actions for your deployment.
How do we evaluate the business value?
Start with your current support volumes, user waiting time and security response process. Choose a defined workflow, establish a baseline and agree on the outcomes to measure.
What determines which services our users see?
Available services depend on enabled modules, company policies, connected systems and provider capabilities. The demonstration will distinguish verified functionality from work that needs integration or further validation.
Let’s find the value in your environment.
Bring your current tools, support challenges and security priorities. We will map where MYID Chat can help and what a successful first deployment would look like.